copyright cool lady golfer 2006
COOL LADY GOLFER
www.coolladygolfer.co.uk
About Us - Cool Lader Golfer is a trading name of Headcovers Limited. The company was established to offer a range of golfing headwear to lady golfers. Should you have any comments about our website or our products please send us an email - Our contact details are shown below:-
Cool Lady Golfer
PO Box 372
Potters Bar
EN6 1XZ
Phone: 0700-078-5388
Fax : 0170-764-3539
Email : sales@coolladygolfer.co.uk
Buying our goods - We have tried to make the process of buying our goods very simple. Powered by Roman Cart, our shopping basket is very straightforward - just click on your page of interest in www.coolladygolfer.co.uk and look below the product item you wish to buy. Click on the 'add to basket' link and you will be re-directed to the shopping basket.
Check your purchase and proceed either with the 'continue shopping' button or, if you have finished shopping, click the 'checkout' button. You can check the contentents of your basket at any time by clicking on the 'View Basket' situated on the left hand side of most pages.
You will then be asked to supply your details for us to be able to proceed with your order. (see privacy below)
Confirmation of your order will be sent to you by e-mail and, in the case of a cheque payment, we will hold your order until we have received, and cleared, your funds.
Payment - Payment methods are by cheque, credit/debit card or by PayPal. We do not accept postal cash. Payments by credit/debit card are securely processed by PayPal on our behalf. Please note that and you do not have to have a PayPal account to be able to remit your payment by credit/debit card.
Product Delivery, Post and Packing - Delivery schedules depend on the product purchased. Normally, for stock items we would expect to ship your items within FIVE working days from receipt of payment Delivery is by Royal Mail, First Class post, unless otherwise arranged.
Should we have a problem with your delivery for any reason we will e-mail you and, if you are then not satisfied with our service we will give you the opportunity of cancelling your order.
Back Orders - If the item you require is out of stock we will e-mail you accordingly and give you the chance to cancel your order at that time.
Order Cancellation - You may cancel an order for any reason as long as this is done by e-mail to our sales department at least 24 hours prior to the goods being shipped from our warehouse. Cancellations which are notified to us too late to prevent shipment must be treated as 'return items' as described below.
Our sales department e-mail address is sales@cooladygolfer.co.uk
Returns - Should you have a reason to return an item purchased from us then please send the return, quoting your original order number, to:-
Returns Department
Cool Lady Golfer
PO Box 372
Potters Bar
EN6 1XZ
Phone: 0700-078-5388
Fax : 0170-764-3539
Email : sales@coolladygolfer.co.uk
We can only accept returns of goods which are unused and still in their original wrapping or goods which are faulty in some way. We will use our best endeavours to refund the purchase price of any returned goods accepted by us by return. We are not able to refund the cost of postage.
Privacy - Cool Lady Golfer will retain your details on file to be used for future transactions or for our own promotional purposes only - we will never disclose details supplied by you to a third party individual or company.